End User License Agreement

Last Updated: May 18, 2026

Summary

This End User License Agreement (“EULA”) governs your use of the HavenKeep mobile application (“the App”) on your iOS or Android device. It sits alongside our Terms of Service (which govern the broader service) and our Privacy Policy. Where this EULA and the Terms of Service overlap, the more specific provision controls.

By downloading, installing, or using the App, you agree to be bound by this EULA. If you do not agree, do not install or use the App.

1. License grant

Subject to your continued compliance with this EULA, HavenKeep grants you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the App on any iOS or Android device that you own or control, for your personal, non-commercial use.

On iOS, this license is further governed by the “Licensed Application End User License Agreement” published by Apple, which is incorporated by reference. On Android, this license is further governed by the Google Play Terms of Service. Where Apple's or Google's terms conflict with this EULA, theirs controls for the platform-specific aspects (installation, payments, refunds).

2. Restrictions

You agree not to:

  • Copy, modify, distribute, sell, lease, sublicense, or rent the App
  • Reverse-engineer, decompile, or disassemble the App, except to the extent that applicable law expressly permits this notwithstanding the restriction
  • Circumvent any technical measures that protect the App or restrict access to its features (including the Premium-entitlement gate)
  • Use the App to violate any law, infringe any third-party right, or harass any other user
  • Use the App to upload malware, spam, or content that you do not have the right to upload
  • Use the App on behalf of a commercial service, agency, or organization without a separate written agreement with HavenKeep

3. Subscriptions and payments

HavenKeep is free to use for a starter set of items. HavenKeep Premium is an auto-renewing subscription that unlocks unlimited items, full document history, CSV + PDF export, and priority support. Pricing, billing cadence, free trials, and cancellation terms are described in our Subscription Terms.

All in-app purchases are processed by Apple (App Store) or Google (Play Store). HavenKeep does not receive, store, or process payment-card data. Refunds are handled by the platform you purchased through, per their refund policies.

4. Updates

The App may automatically download and install updates from the App Store or Play Store. Some updates may add features, change features, or remove features that no longer meet our quality, security, or compatibility requirements. We will not remove material features without notifying you in advance through the App or via the email associated with your account.

5. Intellectual property

The App, including all source code, designs, logos, and documentation, is the property of HavenKeep or its licensors and is protected by copyright, trademark, and other intellectual-property laws. This EULA grants you a license to use the App; it does not transfer any ownership rights to you.

6. Termination

This EULA stays in effect until terminated. We may terminate or suspend your license at any time if you materially breach this EULA — including by violating the restrictions in Section 2, attempting to circumvent the subscription gate, or using the App to harm other users. You can terminate this EULA at any time by uninstalling the App from your devices and, optionally, deleting your account from inside the App (Settings → Delete Account).

On termination, the license granted in Section 1 ends immediately. Sections 5, 7, 8, 9, and 10 survive termination.

7. Disclaimer of warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. HAVENKEEP DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WARRANTY-EXPIRY REMINDERS ARE OFFERED ON A BEST-EFFORT BASIS — RELY ON THE MANUFACTURER'S OWN RECORDS FOR THE AUTHORITATIVE EXPIRATION DATE.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL HAVENKEEP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR RELATING TO YOUR USE OF THE APP — INCLUDING DAMAGES ARISING FROM A WARRANTY YOU DID NOT FILE BECAUSE OF A MISSED OR INCORRECT REMINDER. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS EULA IS LIMITED TO THE AMOUNT YOU PAID HAVENKEEP IN THE 12 MONTHS PRECEDING THE CLAIM, OR $50 USD, WHICHEVER IS GREATER.

9. Apple-specific terms

The following terms apply to App Store installations:

  • This EULA is between you and HavenKeep, not Apple. Apple is not responsible for the App or its content.
  • Apple has no obligation to provide maintenance or support services for the App.
  • If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Beyond that, Apple has no other warranty obligation.
  • HavenKeep, not Apple, is responsible for addressing any claims by you or a third party relating to the App, including product-liability claims and claims that the App does not conform to a legal or regulatory requirement.
  • HavenKeep, not Apple, is responsible for the investigation, defense, settlement, and discharge of any intellectual-property infringement claim relating to the App.
  • Apple and its subsidiaries are third-party beneficiaries of this EULA. On your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary.

10. Governing law and disputes

This EULA is governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to this EULA will be resolved in the state or federal courts located in Delaware, and you and HavenKeep consent to the personal jurisdiction of those courts.

11. Changes to this EULA

We may update this EULA from time to time. When we do, we will revise the “Last Updated” date above and, for material changes, notify you through the App or via the email associated with your account. Continued use of the App after the changes take effect constitutes acceptance of the revised EULA.

12. Contact

Questions about this EULA: hello@havenkeep.app